ANALISIS KEPUASAN PELANGAN CIREBON LAUNDRY CABANG FATAHILLAH MENGGUNAKAN METODE SERVQUAL
Cirebon Laundry is a small and medium-sized enterprise (SME) that provides washing and ironing services for kilos of clothes. Cirebon Laundry has 19 branches spread across Cirebon City and Cirebon Regency. The Cirebon Laundry that will be studied is a Laundry located on Fatahillah Street, Watubel...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/74774 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |