THE EFFECT OF WORK STRESS AND WORK VALUES ON TURNOVER INTENTION OF GENERATION Z EMPLOYEES IN CALL CENTER COMPANY IN JAVA (CASE STUDY OF PT ABC)
A various of previous research have found that different generation has a positive and negative traits. Generation Z is a generation that born between 1995 and 2012. There has been found a high turnover rate of the Generation Z. Employees in a call center interact with customers over the phone or th...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/75319 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |