THE RELATIONSHIP BETWEEN DIGITAL COMPETENCIES MODERATED BY DIGITAL LEADERSHIP ON EMPLOYEE RESILIENCE AT PT ANGKASA PURA I BRANCH OF SAM RATULANGI AIRPORT MANADO

• Main Author: Octavianus Manoppo, Chiesa
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/75478
• Institution: Institut Teknologi Bandung

The fourth industrial revolution has transformed work processes and employee resilience, requiring digital leaders with skills and competencies. This study aims to explore the relationship between digital competencies and employee resilience, and the relationship between digital leadership and employee resilience at PT Angkasa Pura I branch of Sam Ratulangi Airport in Manado. It also investigates whether digital leadership moderates the impact of digital competencies on employee resilience. The research begins by identifying problems in a company or research object using the 5 whys. Then, a literature review is conducted, focusing on fundamental theories and questionnaires. Data is collected through primary and secondary sources, and Statistical Package Social Science (SPSS) software is used to measure validity, reliability, descriptive statistics, normality and regression. In the first hypothesis, it is stated that digital competencies have an impact of 0.488 on employee resilience. Similarly, in the second hypothesis, it is stated that digital competencies have an impact of 0.375 on employee resilience. Additionally, the third hypothesis indicates that the relationship between digital competencies and employee resilience is moderated by digital leadership, resulting in a significant effect. This implies that digital competencies, when combined with effective digital leadership, can further enhance employee resilience. The work activities in "The Relationship between Digital Competencies Moderated by Digital Leadership on Employee Resilience" can help improve the PT Angkasa Pura I branch of Sam Ratulangi Airport in Manado. By implementing training programs, encouraging innovation, and establishing digital leadership development initiatives, leaders can navigate Industry 4.0 challenges, improve employee resilience, and drive sustainable growth.