ANALYSIS OF SERVICE QUALITY AT TERMINAL 3 SOEKARNO-HATTA INTERNATIONAL AIRPORT BASED ON PASSENGER DEMAND

The airport will run smoothly if the available supporting infrastructure is qualified to meet the quality of service that consumers expect. Soekarno Hatta International Airport as the largest airport in Indonesia, achieved the 34th rank of the Top 100 World's Best Airports. Based on the SKYT...

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Bibliographic Details
Main Author: Anggelina, Marsheila
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/77691
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Institution: Institut Teknologi Bandung
Language: Indonesia