ANALYSIS OF SERVICE QUALITY AT TERMINAL 3 SOEKARNO-HATTA INTERNATIONAL AIRPORT BASED ON PASSENGER DEMAND
The airport will run smoothly if the available supporting infrastructure is qualified to meet the quality of service that consumers expect. Soekarno Hatta International Airport as the largest airport in Indonesia, achieved the 34th rank of the Top 100 World's Best Airports. Based on the SKYT...
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Format: | Theses |
Language: | Indonesia |
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Online Access: | https://digilib.itb.ac.id/gdl/view/77691 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |