REKOMENDASI PENGEMBANGAN PRODUK TABIR SURYA PT KOSMETIK MENGGUNAKAN AISPA DENGAN MEMANFAATKAN ULASAN DARING

PT Kosmetik has two popular sunscreens that have received low ratings on the Female Daily website, a site for cosmetic products in Indonesia. The low ratings indicate that the company has not fully understood customer satisfaction. This research uses the asymmetric impact- sentiment-performance...

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Bibliographic Details
Main Author: B G P W, Mahesa
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/77816
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Institution: Institut Teknologi Bandung
Language: Indonesia