EVALUATION AND PROCESS IMPROVEMENT PROPOSITION FOR PT. XYZ'S AIRSIDE INCOMING CARGO OPERATIONS AT SOEKARNO-HATTA INTERNATIONAL AIRPORT: A DMAIC APPROACH
This research comprehensively analyzes the airside incoming cargo operations of PT. Xyz at Soekarno-Hatta International Airport using the DMAIC methodology. The current on-time performance (OTP) of 88.03% suggests room for improvement. Process capability metrics revealed a potential to meet Service...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/77980 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |