DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION

<p align="justify">Knowledge Management (KM) has lately become an important system adapted in many companies. However, not all companies able to manage the implementation successfully. Therefore there is a need to assist the companies for implementing KM by assesing the readiness to...

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Main Author: (NIM 234 03 059), ERIKSON
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/7820
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Institution: Institut Teknologi Bandung
Language: Indonesia
id id-itb.:7820
spelling id-itb.:78202017-09-27T14:50:30ZDEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION (NIM 234 03 059), ERIKSON Indonesia Theses INSTITUT TEKNOLOGI BANDUNG https://digilib.itb.ac.id/gdl/view/7820 <p align="justify">Knowledge Management (KM) has lately become an important system adapted in many companies. However, not all companies able to manage the implementation successfully. Therefore there is a need to assist the companies for implementing KM by assesing the readiness to implement KM in comprehensive dan details way. Unfortunately, there are no researches yet about assessing the implementation readiness and providing the company with the tools to choose the KM implementation method appropriate to their actual condition. This research objective is to answer this question by developing a measurement instrument to assess the company's readiness to implement KM and recommend it as an appropriate KM implementation method. This instrument was developed through three aspects: abstract, soft (human and organization) and hard (technology). This instrument was also constructed in two different views, managerial and employee's view, in order to get the comprehensive description in measuring actual gap existed. Readiness assessment had been quantitaviely conducted to measure abstract and soft aspect, and qualitatively for the hard aspect. Assessment result was visualy provided by web diagram as a tool to justify the weakest point as the basis to choose the appropriate KM implementation method for the company. This instrument was empirically validated in a leading telecommunication company located in Bandung and results the recommendation for the company to put KM effort more in the aspect of abstract way. text
institution Institut Teknologi Bandung
building Institut Teknologi Bandung Library
continent Asia
country Indonesia
Indonesia
content_provider Institut Teknologi Bandung
collection Digital ITB
language Indonesia
description <p align="justify">Knowledge Management (KM) has lately become an important system adapted in many companies. However, not all companies able to manage the implementation successfully. Therefore there is a need to assist the companies for implementing KM by assesing the readiness to implement KM in comprehensive dan details way. Unfortunately, there are no researches yet about assessing the implementation readiness and providing the company with the tools to choose the KM implementation method appropriate to their actual condition. This research objective is to answer this question by developing a measurement instrument to assess the company's readiness to implement KM and recommend it as an appropriate KM implementation method. This instrument was developed through three aspects: abstract, soft (human and organization) and hard (technology). This instrument was also constructed in two different views, managerial and employee's view, in order to get the comprehensive description in measuring actual gap existed. Readiness assessment had been quantitaviely conducted to measure abstract and soft aspect, and qualitatively for the hard aspect. Assessment result was visualy provided by web diagram as a tool to justify the weakest point as the basis to choose the appropriate KM implementation method for the company. This instrument was empirically validated in a leading telecommunication company located in Bandung and results the recommendation for the company to put KM effort more in the aspect of abstract way.
format Theses
author (NIM 234 03 059), ERIKSON
spellingShingle (NIM 234 03 059), ERIKSON
DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
author_facet (NIM 234 03 059), ERIKSON
author_sort (NIM 234 03 059), ERIKSON
title DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
title_short DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
title_full DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
title_fullStr DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
title_full_unstemmed DEVELOPING READINESS ASSESSMENT INSTRUMENT TO SUPPORT THE SELECTION OF KNOWLEDGE MANAGEMENT'S METHOD OF IMPLEMENTATION
title_sort developing readiness assessment instrument to support the selection of knowledge management's method of implementation
url https://digilib.itb.ac.id/gdl/view/7820
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