GAP ANALYSIS TOWARDS SERVICE QUALITY IN MCDONALD’S DAGO

The raising numbers of fast food restaurants nowadays are the result of the increasing demand for relatively inexpensive, and ready-to-eat food. This condition makes the competition among fast food restaurant is getting bigger. Customers will have more choices regarding which fast food restaurant th...

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Bibliographic Details
Main Author: Putu Radha Naraswari, Ni
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/78807
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Institution: Institut Teknologi Bandung
Language: Indonesia