A SERVICE PROCESS IMPROVEMENT AT PT EISEN BOWER BY USING NEW SERVICE DEVELOPMENT MATURITY MODEL
PT Eisen Bower is a service company engaged in the creative industry. The services provided are visual communication design and interior design. PT Eisen Bower wants to develop and improve its service process in the interior design sector. The services provided are considered less competitive for...
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| Format: | Final Project |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/79289 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |