A SERVICE IMPROVEMENT DESIGN FOR START UP COMPANY PT.X TRY OUT BY USING KANO SERVICE QUALITY
PT.X is a start-up company engaged in providing website-based online try out simulation services for high school students. As a start-up which is a new company certainly really needs improvement at any time to be able to survive and compete in the market, PT.X itself realizes that every improvement...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/79382 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |