SERVICE QUALITY DESIGN FOR ONLINE BOOTCAMP SERVICES: A CASE AT AN EDUCATION TECHNOLOGY START-UP
Indonesia is in the midst of a digital transformation era and projected to experience a shortage in digital talent. A number of education start-up companies have emerged to bridge that talent gap by providing a bootcamp training program which provides an online-class vocational training to their cus...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/61281 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |