INTENTION TO LEAVE ANALYSIS OF MANAGEMENT TRAINEE IT PROGRAM GRADUATES AT PT BANK BKSI TBK

• Main Author: Larasati, Citra
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/79949
• Institution: Institut Teknologi Bandung

The Banking industry which was previously known as a conventional industry has entered a new phase in the digital era. The rapid development of IT (Information Technology) increases customer expectations for banking services that are not only safe, but also easy, fast, and not limited by distance and time. This encouragement requires banks to adjust their business strategies by carrying out digital transformation. Digital talent has suddenly become a favourite in the job market and has resulted in high employee salaries. Rather than fighting for senior IT employees with very high salaries, several companies have decided to build Management Trainee IT program as a step to prepare future IT leaders. Bank BKSI has built a Management Trainee IT program since 2018 to support the digital transformation being carried out. Problems arose when the service bond ended, many digital talents who were being prepared to become future IT leaders left Bank BKSI. Of course, this will cause losses if this continues and is not resolved. The objective of this research is to explain several factors related to intention to leave of Management Trainee IT graduates and provide suggestions that can be made to reduce the intention to leave of Management Trainee IT graduates at Bank BKSI. This research utilized mixed methods approach. Quantitative data collection and analysis was carried out through a questionnaire survey, followed by qualitative data collection and analysis of interviews with Management Trainees IT graduates who completed their service bond. From the research results, it was found that job burnout and silent quitting had a significant influence on the intention to leave graduates of the IT Management Trainee program at Bank BKSI. Several things recommended for the Management Trainee IT program at Bank BKSI to reduce the intention to leave of its graduates are regular project rotation, aspiration session, mentorship, and appropriate compensation.