MEASUREMENT DIGITAL TRANSFORMATION CAPABILITY ON OPERATIONAL PERFORMANCE (CASE STUDY: BANK BJB)
With the changes in market environments and the development of digital technology, the banking industry urgently needs to develop the capability to adapt to profound changes in strategy and business processes. This study constructed the dimensions of a digital transformation capability that contains...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/80009 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |