PERANCANGAN PROSES BISNIS PT ASIA AERO TECHNOLOGY DENGAN METODE BUSINESS PROCESS IMPROVEMENT (BPI) UNTUK MENINGKATKAN PERFORMA AKTIVITAS PENGADAAN
PT Asia Aero Technology is a company engaged in the aviation industry. PT Asia Aero Technology is currently developing its business in the provision of aircraft spare parts. The provision of aircraft spare parts has been going on for less than 10 years. In 2021 towards 2022, there was a significa...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/80093 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | PT Asia Aero Technology is a company engaged in the aviation industry. PT Asia Aero
Technology is currently developing its business in the provision of aircraft spare parts. The
provision of aircraft spare parts has been going on for less than 10 years. In 2021 towards 2022,
there was a significant increase in aircraft spare parts revenue from IDR 62,241,165.54 to IDR
801,935,715.88. This is related to the increase in the use of air transportation after the number
of COVID 19 patients decreased. The increase in demand causes procurement activities to be
poorly controlled due to the absence of appropriate standards and causes workers who provide
spare parts procurement services to not provide uniform performance. With this short age of
activity, the company's Managing Director believes that the procurement of aircraft spare parts
needs to be reviewed. Currently, the procurement activity still assigns business development
division workers to work on spare parts procurement services. This is due to the company's lack
of readiness in preparing spare parts procurement activities, both in terms of process order,
standard procedures, manpower, and technology. The company is also in the preparation period
for the implementation of position restructuring that will be implemented. Therefore, PT Asia
Aero Technology needs to review all procurement activities before the company restructuring is
implemented, including the mapping of procurement business processes.
The mapping and improvement of procurement business processes were carried out using the
model-based & integrated process improvement (MIPI) methodology. The first step was to
identify the objectives of business process improvement. Next, identification and mapping of
existing business processes based on the company's secondary data and focus group discussion
(FGD) activities were conducted. This existing business process will be further analyzed by
utilizing value added assessment and benchmarking best practices using APQC framework up to
level 4. The value added results obtained are 39 business process activities that do not provide
added value (NVA). Furthermore, the NVA results will be continued with the identification of
waste assessment using the ESIA method. Meanwhile, best practice benchmarking will be carried
out to see the potential for modifying existing business processes into proposed business
processes that are proven to be more efficient. The existing business processes categorized as
NVAs will be associated with the business processes from the selected benchmarking best
practice and integrated.
The proposed business process improvement cannot show the role of existing positions.
Therefore, the research will continue with RASCI matrix mapping to map tasks. Based on the
proposed business process mapping, the number of business processes of procurement activities
from 17 processes to 15 processes and 67 activities to 56 activities.
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