CIRCULATION ANALYSIS OF DR. TJITROWARDOJO HOSPITAL PURWOREJO IN TERMS OF WAYFINDING TO SUPPORT EFFECTIVENESS FOR OUTPATIENTS

• Main Author: Arsalan, Nadim
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/82903
• Institution: Institut Teknologi Bandung

The use of wayfinding in hospitals plays a crucial role in the circulation of outpatient patients. This study aims to examine and evaluate the circulation of outpatient installation through a wayfinding approach. It employs a descriptive quantitative method, with data collected through observations and questionnaires filled out by 102 respondents. Subsequently, space syntax method is used to analyze spatial readability issues in the outpatient installation. Space syntax analysis utilizes depthmapX software to identify areas causing circulation problems and areas with wayfinding issues. The research findings and space syntax results employ different methods. Related studies assess patients' familiarity levels with circulation using observation, interviews, and questionnaires to gather direct data from patients about their experiences. Meanwhile, space syntax is a spatial analysis method used to map and understand spatial configurations and how they influence human movement and interaction. The combination of these two methods provides a comprehensive overview of circulation efficiency and wayfinding use in hospitals. The research results indicate that outpatient installation circulation among patients shows a good level of familiarity, thereby facilitating patient orientation and navigation. However, the space syntax results differ inversely, indicating areas that are challenging to reach due to visibility or distance to rooms, and areas that attract patient activity within the outpatient installation. Despite patients' high understanding of familiarity, there are still shortcomings in the use of directional signs. This suggests findings that RSUD Dr. Tjitrowardojo Purworejo faces significant challenges in the effectiveness and consistency of signage use. Comprehensive improvements in directional signage and placement are needed to enhance patient navigation and minimize confusion within the outpatient installation. This study provides an evaluation and recommendations to improve the effectiveness of wayfinding in hospitals.