WARRANTY FRAUD REDUCTION THROUGH INSPECTION AND COMBINATION WARRANTY POLICY FOR AUTOMOTIVE BATTERIES
Annual warranty costs for global car manufacturers increased from 2018 to 2022, with warranty fraud claims estimated to account for 3-15% of total warranty costs. The significant warranty costs and high fraud rates highlight the importance of effective strategies to combat this fraud to reduce the w...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/83038 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |