PERANCANGAN SOLUSI UNTUK MENINGKATKAN TRUST DAN ACCEPTANCE PADA IN-VEHICLE USER KENDARAAN MOBILITAS PERORANGAN OTONOM

• Main Author: Atha Alrahman, Zaki
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/83965
• Institution: Institut Teknologi Bandung

In Indonesia, autonomous vehicle technology is being introduced gradually. One form of autonomous vehicle that is being developed is the autonomous personal mobility vehicle. Trust and acceptance of autonomous vehicles are key factors in increasing the adoption of this technology. However, users have not fully accepted autonomous vehicles with a high level of intelligence. Trust and acceptance of autonomous vehicles are obstacles that need to be overcome for the successful implementation of this technology. The main focus of the research is to propose a solution design aimed at increasing trust and acceptance of autonomous vehicles. This research was conducted using an eye tracker, a mobile phone as a NDRT medium, and also a camera. Trust is identified through the results of the eye tracker, NDRT, and also reactions when using autonomous vehicles. By identifying the factors that get the lowest scores for acceptance, this study seeks to contribute to overcoming the obstacles to accepting autonomous vehicle technology. An acceptance questionnaire is also included as a measuring tool for acceptance. The total number of participants is 20 people. Participants will use autonomous vehicles while doing NDRT in the form of playing games. As a result, participants can accept autonomous vehicles and already have trust in autonomous vehicles, but participants do not fully trust them. For this reason, a solution was designed in the form of an audio-visual indicator that shows the direction and gives a sign of vehicle movement. This solution is expected to increase user trust and acceptance of autonomous personal mobility vehicles.