PASSENGER SERVICE SATISFACTION EVALUATION OF JAKARTA-BANDUNG HIGH-SPEED RAILWAY
As competition in the passenger transportation industry intensifies, high-speed rail must continuously improve service quality to win passenger satisfaction and secure a place in the competitive market. The Jakarta-Bandung High-Speed Railway (“JBHSR”), Indonesia's and Southeast Asia's...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/84056 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |