OPTIMIZATION OF STAFFING NUMBER AND PERSONNEL BUDGETING THROUGH STANDARDIZED JOB DESCRIPTIONS AND WORKLOAD ANALYSIS: A CASE STUDY OF OPERATIONS DIRECTOR 1'S PROJECTS AT PT WIJAYA KARYA (PERSERO) TBK

• Main Author: Wicaksono Wahyu Utomo, Adibowo
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/85802
• Institution: Institut Teknologi Bandung

This research aims to address a critical business challenge by optimizing staffing levels and streamlining personnel budgeting at PT Wijaya Karya (Persero) TBK, through the standardization of job descriptions and determination of optimal personnel numbers. The study is driven by three primary research questions: how to standardize derivative job descriptions for medium-scale project classifications, how to determine the optimal number of contract employees for each project, and how to estimate appropriate budget standards for personnel costs. The methodology involves the application of Lean Office tools, specifically the "Standardize Work" format and Workload Analysis (WLA), to data collected from 26 medium-scale projects. A comprehensive analysis of existing job descriptions resulted in a simplified list of roles and responsibilities, validated by experts from the Commercial, Engineering, and Finance & Human Resources departments. This standardization process significantly reduced redundant and overlapping job descriptions, with the Commercial department reducing job descriptions from 81 to 74, the Engineering department from 37 to 21, and the Finance & HR department from 34 to 24. These reductions enhanced role clarity and efficiency across departments. Optimal staffing levels were determined by analyzing average working time and validating these figures through expert assessment. In the Finance & HR department, team size was optimized from 6 to 5 employees, increasing individual working time from 430 to 516 minutes per day. In the Engineering division, staff numbers were reduced from 9 to 8, resulting in a daily working time increase from 445.60 to 500.63 minutes per person. In the Commercial department, staffing was reduced from 6 to 5 employees, with working time rising from 444 to 532.80 minutes per day. These adjustments ensure alignment with practical and operational needs, preventing both understaffing and overstaffing, thereby enhancing resource allocation efficiency. Appropriate budget standards for personnel costs were developed by comparing historical and current data, identifying trends and discrepancies. Personnel costs in the Finance & HR department were reduced by IDR 243.69 million to align with the standards, in the Engineering department by IDR 213.91 million, and in the Commercial department by IDR 127.02 million.