DETERMINING SALESPERSON PERFORMANCE EFFICIENCY IN PRIVATE BANK IN INDONESIA USING DATA ENVELOPMENT ANALYSIS (DEA) MODEL
The profitability of the banking business is determined by how well the salespeople are able to generate revenue. Bank Privat, a private-owned bank in Indonesia faced a challenge of discrepancy of performance. Although the same target distribution method has been applied throughout their branc...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/85885 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
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