PERBAIKAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL DI JNE KEMANG 1
JNE Kemang 1 is one of the branches of JNE Express, a shipping and logistics service company in Indonesia. Currently, there are many shipping service companies in Indonesia. According to the Top Brand Index (TBI), which evaluates companies in Indonesia based on parameters of market share, mind sh...
Saved in:
| Main Author: | |
|---|---|
| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/86049 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |