EVALUATION OF SCHOOL TRANSPORT SERVICES BASED ON USER MOBILITY NEEDS (CASE STUDY OF SCHOOL BUS IN EAST JAKARTA)
The presence of school transport services facilitates transportation and serves as an alternative mode of commuting for students, particularly those who have achieved mobility independence. School transport requires comprehensive planning to address the complexity of travel, which includes varyin...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/86501 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | The presence of school transport services facilitates transportation and serves as an alternative
mode of commuting for students, particularly those who have achieved mobility
independence. School transport requires comprehensive planning to address the complexity of
travel, which includes varying school start and end times, uncertainty in the number of
passengers, the necessary safety and security levels for students, and the residential locations
of students to be served. Given this complexity, a comprehensive evaluation of existing school
bus services is essential to determine appropriate strategies for optimizing service for users.
School transport services are commonly implemented in urban areas worldwide, including
cities in Indonesia. One notable example is the province of DKI Jakarta, where school bus
services began operating in 2007. The operation of school buses in Jakarta is driven by the
need to provide safe, secure, and adequate transportation facilities that are affordable or free
for students. As the largest administrative city with the highest population and the most schools
in DKI Jakarta, East Jakarta is a strategic area for this study. In accordance with the
government's vision for school transport services to serve all students within the province, an
evaluation of school bus services in East Jakarta was conducted to determine the extent to
which these services meet the mobility needs of students in the area.
The evaluation covered service coverage using spatial analysis, the gap between supply and
demand, and route performance through operational route analysis (headway) and Data
Envelopment Analysis (DEA) to determine route effectiveness. The evaluation results formed
the basis for developing service optimization strategies, guided by the importance of service
criteria obtained using the Analytical Hierarchy Process (AHP) method towards seven experts
in public transport as respondents.
The findings indicate that service availability is the primary priority for optimizing school bus
services, followed by punctuality, connectivity, and convenience. The recommendations were
then organized into priority levels based on the weighted importance from the evaluation
results. Consecutively, these include expanding service coverage in the current unserved /low
covered zones, increasing the number of fleets, integrating different modes of transport, and
improving pedestrian infrastructure. |
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