UNDERSTANDING THE ESSENCE OF OMNICHANNEL IN INDONESIA'S EMERGING DIGITAL MARKETING ERA FOR BETTER CUSTOMER EXPERIENCE

As global economies and societies continuously evolve with technological advancements and environmental influences, the concept of sustainability is undergoing a significant change. Unexpected challenges, particularly the COVID-19 pandemic, have caused major transformations, affecting how companies...

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Bibliographic Details
Main Author: Alam Shafira, Aura
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/86542
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Institution: Institut Teknologi Bandung
Language: Indonesia