STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care service that implement information technology to support its business process, such as Hospital information system (medical record, billing system, accounting) and Multimedia (Rumah Sakit Mata Cicendo site) that h...
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id-itb.:93142017-09-27T15:37:09ZSTRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) Nurhayati , Sri Teknik (Rekayasa, enjinering dan kegiatan berkaitan) Indonesia Theses Technology Information, strategy, Analysis SWOT, IT-Balanced Scorecard INSTITUT TEKNOLOGI BANDUNG https://digilib.itb.ac.id/gdl/view/9314 Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care service that implement information technology to support its business process, such as Hospital information system (medical record, billing system, accounting) and Multimedia (Rumah Sakit Mata Cicendo site) that handled by Information Technology Division. But, its business process doesn’t fully support by information technology and it hasn’t information technology usage plan. That’s why information technology strategy planning is needed to provide value added such as competitive advantage. This thesis study how planning strategy of information technology, by analysis SWOT ( Strength, Weakness, Opportunity, Threat) what result used to produce some suggestion of strategy of information technology by using method of IT-Balanced Scorecard of structured comprehensively, coherence, well-balanced, and measured to be seen from in perspective of company contribution, customer orientation, operational excellence, and future orientation. From IT-Balanced Scorecard that arrange, than a strategy map mad that clearly show connection between vision, mission, and strategy of Information Technology Division, also whole its strategy goal and the point of perspective (corporate contribution, user orientation, operational excellence, andfuture orientation). text |
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Teknik (Rekayasa, enjinering dan kegiatan berkaitan) Nurhayati , Sri STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
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Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care
service that implement information technology to support its business process, such as
Hospital information system (medical record, billing system, accounting) and Multimedia
(Rumah Sakit Mata Cicendo site) that handled by Information Technology Division. But,
its business process doesn’t fully support by information technology and it hasn’t
information technology usage plan. That’s why information technology strategy planning
is needed to provide value added such as competitive advantage.
This thesis study how planning strategy of information technology, by analysis SWOT (
Strength, Weakness, Opportunity, Threat) what result used to produce some suggestion of
strategy of information technology by using method of IT-Balanced Scorecard of
structured comprehensively, coherence, well-balanced, and measured to be seen from in
perspective of company contribution, customer orientation, operational excellence, and
future orientation.
From IT-Balanced Scorecard that arrange, than a strategy map mad that clearly show
connection between vision, mission, and strategy of Information Technology Division,
also whole its strategy goal and the point of perspective (corporate contribution, user
orientation, operational excellence, andfuture orientation). |
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Theses |
author |
Nurhayati , Sri |
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Nurhayati , Sri |
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Nurhayati , Sri |
title |
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
title_short |
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
title_full |
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
title_fullStr |
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
title_full_unstemmed |
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) |
title_sort |
strategy map technology information based of it balanced scorecard (case study : information technology division rumah sakit mata cicendo) |
url |
https://digilib.itb.ac.id/gdl/view/9314 |
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