STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)

Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care service that implement information technology to support its business process, such as Hospital information system (medical record, billing system, accounting) and Multimedia (Rumah Sakit Mata Cicendo site) that h...

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Main Author: Nurhayati , Sri
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/9314
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Institution: Institut Teknologi Bandung
Language: Indonesia
id id-itb.:9314
spelling id-itb.:93142017-09-27T15:37:09ZSTRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO) Nurhayati , Sri Teknik (Rekayasa, enjinering dan kegiatan berkaitan) Indonesia Theses Technology Information, strategy, Analysis SWOT, IT-Balanced Scorecard INSTITUT TEKNOLOGI BANDUNG https://digilib.itb.ac.id/gdl/view/9314 Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care service that implement information technology to support its business process, such as Hospital information system (medical record, billing system, accounting) and Multimedia (Rumah Sakit Mata Cicendo site) that handled by Information Technology Division. But, its business process doesn’t fully support by information technology and it hasn’t information technology usage plan. That’s why information technology strategy planning is needed to provide value added such as competitive advantage. This thesis study how planning strategy of information technology, by analysis SWOT ( Strength, Weakness, Opportunity, Threat) what result used to produce some suggestion of strategy of information technology by using method of IT-Balanced Scorecard of structured comprehensively, coherence, well-balanced, and measured to be seen from in perspective of company contribution, customer orientation, operational excellence, and future orientation. From IT-Balanced Scorecard that arrange, than a strategy map mad that clearly show connection between vision, mission, and strategy of Information Technology Division, also whole its strategy goal and the point of perspective (corporate contribution, user orientation, operational excellence, andfuture orientation). text
institution Institut Teknologi Bandung
building Institut Teknologi Bandung Library
continent Asia
country Indonesia
Indonesia
content_provider Institut Teknologi Bandung
collection Digital ITB
language Indonesia
topic Teknik (Rekayasa, enjinering dan kegiatan berkaitan)
spellingShingle Teknik (Rekayasa, enjinering dan kegiatan berkaitan)
Nurhayati , Sri
STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
description Rumah Sakit Mata Cicendo is one of goverment hospital that provide eyes health care service that implement information technology to support its business process, such as Hospital information system (medical record, billing system, accounting) and Multimedia (Rumah Sakit Mata Cicendo site) that handled by Information Technology Division. But, its business process doesn’t fully support by information technology and it hasn’t information technology usage plan. That’s why information technology strategy planning is needed to provide value added such as competitive advantage. This thesis study how planning strategy of information technology, by analysis SWOT ( Strength, Weakness, Opportunity, Threat) what result used to produce some suggestion of strategy of information technology by using method of IT-Balanced Scorecard of structured comprehensively, coherence, well-balanced, and measured to be seen from in perspective of company contribution, customer orientation, operational excellence, and future orientation. From IT-Balanced Scorecard that arrange, than a strategy map mad that clearly show connection between vision, mission, and strategy of Information Technology Division, also whole its strategy goal and the point of perspective (corporate contribution, user orientation, operational excellence, andfuture orientation).
format Theses
author Nurhayati , Sri
author_facet Nurhayati , Sri
author_sort Nurhayati , Sri
title STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
title_short STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
title_full STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
title_fullStr STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
title_full_unstemmed STRATEGY MAP TECHNOLOGY INFORMATION BASED OF IT BALANCED SCORECARD (CASE STUDY : INFORMATION TECHNOLOGY DIVISION RUMAH SAKIT MATA CICENDO)
title_sort strategy map technology information based of it balanced scorecard (case study : information technology division rumah sakit mata cicendo)
url https://digilib.itb.ac.id/gdl/view/9314
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