The mediating effect of intellectual capital, management accounting information systems, internal process performance, and customer performance

• Main Authors: Hariyati, Bambang Tjahjadi, Noorlailie Soewarno
• Format: Article PeerReviewed
• Language: English; Indonesian; English
• Published: Emerald Group Publishing Ltd. 2019
• Subjects: H Social Sciences; HF5601 Accounting; HG Finance; HG4501-6051 Investment, capital formation, speculation
• Online Access: http://repository.unair.ac.id/106180/1/NoorlailieS_Karil14-The%20mediating%20effect.pdf; http://repository.unair.ac.id/106180/2/NoorlailieS_PeeReview14.pdf; http://repository.unair.ac.id/106180/3/NoorlailieS_Similarity14_The%20mediating%20effect.pdf; http://repository.unair.ac.id/106180/; https://www.emerald.com/insight/content/doi/10.1108/IJPPM-02-2018-0049/full/html; https://doi.org/10.1108/IJPPM-02-2018-0049
• Institution: Universitas Airlangga

Purpose The purpose of this paper is to examine the mediating effect of intellectual capital (IC), management accounting information systems, internal process performance and customer performance (CP) on the relationship of strategies with financial performance (FP). Design/methodology/approach...