Pengaruh Website Quality, Brand Image, Islamic Physical Attributes Terhadap Customer Retention Pada Hijup Dengan Variabel Mediasi Customer Satisfaction

• Main Author: Dewi Nuraini, -
• Format: Theses and Dissertations NonPeerReviewed
• Language: Indonesian; Chinese; Chinese; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian
• Published: 2021
• Subjects: HF1021-1027 Commercial geography. Economic geography; K3820-3836 Economic constitution, policy, planning, and development
• Online Access: http://repository.unair.ac.id/109404/1/1.%20HALAMAN%20DEPAN.pdf; http://repository.unair.ac.id/109404/4/2.%20ABSTRAK.pdf; http://repository.unair.ac.id/109404/2/3.%20DAFTAR%20ISI.pdf; http://repository.unair.ac.id/109404/3/4.%20BAB%201%20PENDAHULUAN.pdf; http://repository.unair.ac.id/109404/5/5.%20BAB%202%20TINJAUAN%20PUSTAKA.pdf; http://repository.unair.ac.id/109404/6/6.%20BAB%203%20METODE%20PENELITIAN.pdf; http://repository.unair.ac.id/109404/8/7.%20BAB%204%20HASIL%20DAN%20PEMBAHASAN.pdf; http://repository.unair.ac.id/109404/7/8.%20BAB%205%20SIMPULAN%20DAN%20SARAN.pdf; http://repository.unair.ac.id/109404/10/9.%20DAFTAR%20PUSTAKA.pdf; http://repository.unair.ac.id/109404/12/10.%20LAMPIRAN.pdf; http://repository.unair.ac.id/109404/11/KKB%20KK-2%20FEB.EI.90-21-KESEDIAAN_DEWI%20NURAINI%20-%20dewi%20nuraini.pdf; http://repository.unair.ac.id/109404/; http://lib.unair.ac.id
• Institution: Universitas Airlangga

Perkembangan teknologi dan informasi yang ada di Indonesia menyebabkan munculnya fenomena e-commerce. Penelitian ini bertujuan untuk mengidentifikasi dan mengkaji pengaruh variabel website quality, brand image dan Islamic physical attributes terhadap customer satisfaction dan customer retention pada...