Analisis Customer Value Pelayanan Kesehatan Terhadap Loyalitas Pasien di Poliklinik UNESA

• Main Author: Denita Mayasari Sitio, '-
• Format: Theses and Dissertations NonPeerReviewed
• Language: Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian; Indonesian
• Published: 2021
• Subjects: RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics
• Online Access: https://repository.unair.ac.id/111336/1/1%20HALAMAN%20DEPAN.pdf; https://repository.unair.ac.id/111336/2/2%20ABSTRACT.pdf; https://repository.unair.ac.id/111336/3/3%20DAFTAR%20ISI.pdf; https://repository.unair.ac.id/111336/4/4%20BAB%20I%20PENDAHULUAN.pdf; https://repository.unair.ac.id/111336/5/5%20BAB%20II%20TINJAUAN%20PUSTAKA.pdf; https://repository.unair.ac.id/111336/6/6%20BAB%20III%20KERANGKA%20KONSEPTUAL.pdf; https://repository.unair.ac.id/111336/7/7%20BAB%20IV%20METODE%20PENELITIAN.pdf; https://repository.unair.ac.id/111336/12/8%20BAB%20V%20HASIL%20PENELITIAN.pdf; https://repository.unair.ac.id/111336/13/9%20BAB%20VI%20PEMBAHASAN.pdf; https://repository.unair.ac.id/111336/8/10%20BAB%20VII%20KESIMPULAN%20DAN%20SARAN.pdf; https://repository.unair.ac.id/111336/9/11%20DAFTAR%20PUSTAKA.pdf; https://repository.unair.ac.id/111336/10/12%20LAMPIRAN.pdf; https://repository.unair.ac.id/111336/11/KESEDIAAN%20PUBLIKASI.pdf; https://repository.unair.ac.id/111336/; http://www.lib.unair.ac.id
• Institution: Universitas Airlangga

Poliklinik UNESA adalah fasilitas pelayanan kesehatan yang terdapat di kampus UNESA yang melayani civitas akademika dan masyarakat. Pertumbuhan pasien Poliklinik UNESA cenderung fluktuatif bahkan dapat dikatakan mengalami penurunan yang signifikan. Pada tahun 2018 pertumbuhan pelayanan pasien Polikl...