Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut)
Surabaya is a pioneer of E-Health innovation in Indonesia by providing online registration system to facilitate to take a quenue number anytime anywhere. The user online registration at RSUD dr.M. Soewandhie Surabaya is the largest, but dissatisfaction figure of online registration services reached...
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id-langga.1240602023-08-07T08:33:10Z https://repository.unair.ac.id/124060/ Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) Farouk Ilmid Davik, - Nurus Sa’idah, - Muhammad Ardian C.L, - Djazuly Chalidyanto, - R Medicine Surabaya is a pioneer of E-Health innovation in Indonesia by providing online registration system to facilitate to take a quenue number anytime anywhere. The user online registration at RSUD dr.M. Soewandhie Surabaya is the largest, but dissatisfaction figure of online registration services reached 31.4%. Therefore, the purpose of this research is to analyze use behavior online registration at RSUD dr.M. Soewandhie based on Unified Theory of Acceptance and Use of Technology (UTAUT). This research was an analytic observational with quantitative approach and cross sectional design. Sample were collected by systematic random sampling and consist of 50 users and 50 nonusers. The result showed that individual characteristic which has p value below 0.05 was experience, knowledge and IT skills. Performance expectancy (p = 0,044) significantly influence behavioral intention, whereas effort expectancy (p = 0,982) and social influence (p = 0,124) do not. Facilitating condition (p = 0,812) and behavioral intention (p=0,189) had no influence with use behavior because p value was above 0.05. In conclusion, performance expectancy has a significant influence with behavioral intention, thereforeexperience, knowledge and IT skills had influence with use behavior online registration in RSUD dr.M. Soewandhie Surabaya. Institute of Medico-Legal 2019 Article PeerReviewed text en https://repository.unair.ac.id/124060/2/17_Turnitin.pdf text en https://repository.unair.ac.id/124060/3/17_Validasi.pdf text en https://repository.unair.ac.id/124060/5/17%20Cover-Artikel%20Implemnetation%20E-Health%20System.pdf text en https://repository.unair.ac.id/124060/7/Etik%2017.pdf Farouk Ilmid Davik, - and Nurus Sa’idah, - and Muhammad Ardian C.L, - and Djazuly Chalidyanto, - (2019) Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut). ndian Journal of Public Health Research & Development, 9 (6). pp. 245-250. ISSN 0976-0245 https://ijphrd.com/ 10.5958/0976-5506.2018.00558.2 |
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Surabaya is a pioneer of E-Health innovation in Indonesia by providing online registration system to facilitate to take a quenue number anytime anywhere. The user online registration at RSUD dr.M. Soewandhie Surabaya is the largest, but dissatisfaction figure of online registration services reached 31.4%. Therefore, the purpose of this research is to analyze use behavior online registration at RSUD dr.M. Soewandhie based on Unified Theory of Acceptance and Use of Technology (UTAUT). This research was an analytic observational with quantitative approach and cross sectional design. Sample were collected by systematic random sampling and consist of 50 users and 50 nonusers. The result showed that individual characteristic which has p value below 0.05 was experience, knowledge and IT skills. Performance expectancy (p = 0,044) significantly influence behavioral intention, whereas effort expectancy (p = 0,982) and social influence (p = 0,124) do not. Facilitating condition (p = 0,812) and behavioral intention (p=0,189) had no influence with use behavior because p value was above 0.05. In conclusion, performance expectancy has a significant influence with behavioral intention, thereforeexperience, knowledge and IT skills had influence with use behavior online registration in RSUD dr.M. Soewandhie Surabaya. |
format |
Article PeerReviewed |
author |
Farouk Ilmid Davik, - Nurus Sa’idah, - Muhammad Ardian C.L, - Djazuly Chalidyanto, - |
author_facet |
Farouk Ilmid Davik, - Nurus Sa’idah, - Muhammad Ardian C.L, - Djazuly Chalidyanto, - |
author_sort |
Farouk Ilmid Davik, - |
title |
Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) |
title_short |
Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) |
title_full |
Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) |
title_fullStr |
Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) |
title_full_unstemmed |
Implementation E-Health System on Use Behavior Customer based on Unified Theory of Acceptance and Use of Technology (Utaut) |
title_sort |
implementation e-health system on use behavior customer based on unified theory of acceptance and use of technology (utaut) |
publisher |
Institute of Medico-Legal |
publishDate |
2019 |
url |
https://repository.unair.ac.id/124060/2/17_Turnitin.pdf https://repository.unair.ac.id/124060/3/17_Validasi.pdf https://repository.unair.ac.id/124060/5/17%20Cover-Artikel%20Implemnetation%20E-Health%20System.pdf https://repository.unair.ac.id/124060/7/Etik%2017.pdf https://repository.unair.ac.id/124060/ https://ijphrd.com/ |
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1775628739516825600 |