Nurses’ Therapeutic Communication and Its Effect on Hospitalized Patients’ Satisfaction

• Main Authors: Farah Yasmine Ainun Nisa, -, Ratna Dwi Wulandari, -, TATIN WAHYANTO, 101517087303
• Format: Article PeerReviewed
• Language: English; English; English
• Published: STIKes Aisyah Pringsewu Lampung 2022
• Subjects: R Medicine
• Online Access: https://repository.unair.ac.id/125426/3/Artikel_Nurses%E2%80%99%20Therapeutic%20Communication%20and%20Its%20Effect%20on%20Hospitalized%20Patients%E2%80%99%20Satisfaction.pdf; https://repository.unair.ac.id/125426/2/Turnitin_Nurses%E2%80%99%20Therapeutic%20Communication%20and%20Its%20Effect%20on%20Hospitalized%20Patients%E2%80%99%20Satisfaction.pdf; https://repository.unair.ac.id/125426/1/Validasi%20dan%20Penilaian_46_Nurses%E2%80%99%20Therapeutic%20Communication%20and%20Its%20Effect%20on%20Hospitalized%20Patients%E2%80%99%20Satisfaction.pdf; https://repository.unair.ac.id/125426/; https://aisyah.journalpress.id/index.php/jika/index
• Institution: Universitas Airlangga

Patient satisfaction is one of the hospital indicators used to measure hospital quality. However, the result of patient satisfaction measurement in the inpatients' rooms showed that the level of patient satisfaction was below target. Therefore, it's crucial to carry out a series of therape...