ANALISIS LOYALITAS KONSUMEN DITINJAU DARI SIKAP DAN KARAKTERISTIK KONSUMEN PADA KLUB KEBUGARAN "ATLAS SPORT CLUB" DI SURABAYA
Thc= successful of a company focuses not only on the customer's satisfaction but more on gelling the customer's loyalty. The customer's loyalty reflects on how far a customer might be moved to another brand. especially when that brand makes an innovation in its prices or product featu...
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | Indonesian |
| Published: |
2003
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/49136/1/KK%20%20B%20206%2003%20Mah%20a.pdf http://repository.unair.ac.id/49136/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | Indonesian |