ANALISIS PENGARUH KOMPETENSI PERAWAT TERHADAP KUALITAS LAYANAN DI INSTALASI RAWAT INAP RUMAH SAKIT PHC SURABAYA
PHC Hospital as a health care provider was concerned about excelent service quality. The nurse’s service quality was the biggest part of the overall hospital service quality because the amount of contact to the patient. The service quality itself affected by both satisfaction and fullfilled hopes...
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | Indonesian Indonesian |
| Published: |
2016
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/57929/1/TKA.%2064-16%20Wij%20a%20abstrak.pdf http://repository.unair.ac.id/57929/2/TKA.%2064-16%20Wij%20a.pdf http://repository.unair.ac.id/57929/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | Indonesian Indonesian |