INOVASI PELAYANAN PUBLIK MELALUI COMMAND CENTER 112 DALAM MENANGANI PENGADUAN MASYARAKAT DI BADAN PENANGGULANGGAN BENCANA DAN PERLINDUNGAN MASYARAKAT (BPB LINMAS) KOTA SURABAYA

INOVASI PELAYANAN PUBLIK MELALUI COMMAND CENTER 112 DALAM MENANGANI PENGADUAN MASYARAKAT DI BADAN PENANGGULANGGAN BENCANA DAN PERLINDUNGAN MASYARAKAT (BPB LINMAS) KOTA SURABAYA

This thesis to describes the innovation of public services through the Command Center 112 in dealing with public complaints at the Badan Penanggulanggan Bencana Dan Perlindungan Masyarakat (BPB LINMAS) of Surabaya City in providing services and handling disasters and emergencies from the community....

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Bibliographic Details
Main Author: Alif Fajarria Annisa Shodiqien, 071411131074
Format: Article PeerReviewed
Published: Fakultas Ilmu Sosial dan Ilmu Politik 2018
Subjects:
HD28-70 Management. Industrial Management
HD9980.5 Service industries
Online Access:http://repository.unair.ac.id/79308/
http://journal.unair.ac.id/KMP@inovasi-pelayanan-publik-melalui-command-center-112-dalam-menangani-pengaduan-masyarakat-di-badan-penanggulanggan-bencana-dan-perlindungan-masyarakat-(bpb-linmas)-kota-surabaya-article-12701-media-138-category-8.html
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Institution: Universitas Airlangga

Internet

http://repository.unair.ac.id/79308/
http://journal.unair.ac.id/KMP@inovasi-pelayanan-publik-melalui-command-center-112-dalam-menangani-pengaduan-masyarakat-di-badan-penanggulanggan-bencana-dan-perlindungan-masyarakat-(bpb-linmas)-kota-surabaya-article-12701-media-138-category-8.html

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