INOVASI PELAYANAN PUBLIK MELALUI COMMAND CENTER 112 DALAM MENANGANI PENGADUAN MASYARAKAT DI BADAN PENANGGULANGGAN BENCANA DAN PERLINDUNGAN MASYARAKAT (BPB LINMAS) KOTA SURABAYA
This thesis to describes the innovation of public services through the Command Center 112 in dealing with public complaints at the Badan Penanggulanggan Bencana Dan Perlindungan Masyarakat (BPB LINMAS) of Surabaya City in providing services and handling disasters and emergencies from the community....
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| Format: | Article PeerReviewed |
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Fakultas Ilmu Sosial dan Ilmu Politik
2018
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| Online Access: | http://repository.unair.ac.id/79308/ http://journal.unair.ac.id/KMP@inovasi-pelayanan-publik-melalui-command-center-112-dalam-menangani-pengaduan-masyarakat-di-badan-penanggulanggan-bencana-dan-perlindungan-masyarakat-(bpb-linmas)-kota-surabaya-article-12701-media-138-category-8.html |
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| Institution: | Universitas Airlangga |