The Needs Of English Language Skills Among Hotel Staffs In Bekizaar Hotel Surabaya To Intensify The Service Quality
There were several main steps that could be concluded from this final report . First, the interview was conducted to find out the ability of the staffs in English, because I needed to measure their point of view to get the information about staffs’ perceptions of the importance of English language i...
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| Main Author: | |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | English English English English |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/88851/1/ABSTRAK%20FV.DBE.06-19%20JAS%20N.pdf http://repository.unair.ac.id/88851/2/DAFTAR%20ISI%20FV.DBE.06-19%20JAS%20N.pdf http://repository.unair.ac.id/88851/3/DAFTAR%20PUSTAKA%20FV.DBE.06-19%20JAS%20N.pdf http://repository.unair.ac.id/88851/4/FULL%20TEXT%20FV.DBE.06-19%20JAS%20N.pdf http://repository.unair.ac.id/88851/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | English English English English |
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