Passenger’s Problems In International Flight Division In Sultan Syarif Qasim II Airport Pekanbaru and Solutions Applied By The Junior Staff In Information Service To Solve The Problems

• Main Author: Rizky Anugrawan Asroel
• Format: Theses and Dissertations NonPeerReviewed
• Language: English; English; English; English; English; English; English; English
• Published: 2020
• Subjects: HD Industries. Land use. Labor; HE1-9990 Transportation and communications
• Online Access: http://repository.unair.ac.id/96993/2/1.%20HALAMAN%20JUDUL.pdf; http://repository.unair.ac.id/96993/1/2.%20ABSTRAK.pdf; http://repository.unair.ac.id/96993/4/3.%20BAB%20I%20PENDAHULUAN.pdf; http://repository.unair.ac.id/96993/3/4.%20BAB%20II%20PROFIL%20PERUSAHAAN.pdf; http://repository.unair.ac.id/96993/5/5.%20BAB%20III%20PEMBAHASAN.pdf; http://repository.unair.ac.id/96993/6/6.%20BAB%20IV%20KESIMPULAN%20DAN%20SARAN.pdf; http://repository.unair.ac.id/96993/7/7.%20DAFTAR%20PUSTAKA.pdf; http://repository.unair.ac.id/96993/8/8.%20LAMPIRAN.pdf; http://repository.unair.ac.id/96993/; http://lib.unair.ac.id
• Institution: Universitas Airlangga

After identifying passenger’s problems often appearing in Sultan Syarif Qasim II Airport, the writer make a conclusion if there are three passenger’s problems. First problem is misunderstanding due to foreigners’ pronuncation, second problem is the foreigner was confused when reading the direction o...