Passenger’s Problems In International Flight Division In Sultan Syarif Qasim II Airport Pekanbaru and Solutions Applied By The Junior Staff In Information Service To Solve The Problems

After identifying passenger’s problems often appearing in Sultan Syarif Qasim II Airport, the writer make a conclusion if there are three passenger’s problems. First problem is misunderstanding due to foreigners’ pronuncation, second problem is the foreigner was confused when reading the direction o...

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Bibliographic Details
Main Author: Rizky Anugrawan Asroel
Format: Theses and Dissertations NonPeerReviewed
Language:English
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Published: 2020
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Online Access:http://repository.unair.ac.id/96993/2/1.%20HALAMAN%20JUDUL.pdf
http://repository.unair.ac.id/96993/1/2.%20ABSTRAK.pdf
http://repository.unair.ac.id/96993/4/3.%20BAB%20I%20PENDAHULUAN.pdf
http://repository.unair.ac.id/96993/3/4.%20BAB%20II%20PROFIL%20PERUSAHAAN.pdf
http://repository.unair.ac.id/96993/5/5.%20BAB%20III%20PEMBAHASAN.pdf
http://repository.unair.ac.id/96993/6/6.%20BAB%20IV%20KESIMPULAN%20DAN%20SARAN.pdf
http://repository.unair.ac.id/96993/7/7.%20DAFTAR%20PUSTAKA.pdf
http://repository.unair.ac.id/96993/8/8.%20LAMPIRAN.pdf
http://repository.unair.ac.id/96993/
http://lib.unair.ac.id
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Institution: Universitas Airlangga
Language: English
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