EVALUASI KESIAPAN INSTITUSI DALAM PENGGUNAAN TIK (STUDI KASUS: UNIT PELAYANAN PUBLIK BALAI BESAR KULIT, KARET DAN PLASTIK DI YOGYAKARTA)
Public Services Unit (UPP) is a unit of ICT-based services. The presence of UPP in BBKKP has brought great changes. This is related to change in the mechanism/procedure and the use of ICT in the public service. Readiness institutions (BBKKP) in the use of ICT is unknown. This led to the use of ICT i...
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Main Authors: | , |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/119304/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=59300 |
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Institution: | Universitas Gadjah Mada |
Summary: | Public Services Unit (UPP) is a unit of ICT-based services. The presence
of UPP in BBKKP has brought great changes. This is related to change in the
mechanism/procedure and the use of ICT in the public service. Readiness
institutions (BBKKP) in the use of ICT is unknown. This led to the use of ICT in
the Public Services Unit did not have a clear strategy and direction. It is therefore
necessary to evaluate the readiness to get an idea about the readiness BBKKP the
use of ICT. This research aims to identify and assess the level of readiness in the
use of ICT in UPP BBKKP.
Readiness evaluation is done using the e-readiness assessment models
developed by Mutula and Brakel which consists of five segments, namely are
information readiness, ICT readiness, enterprise readiness, human resources and
the external environment readiness readiness Research tools used in the form of a
questionnaire with the number of respondents 88 people. The results showed that
the use of ICT readiness BBKKP seen in five segments readiness are all on a
scale of 3 quite ready. Value readiness of each segment is 3.10 for enterprise
readiness segments |
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