Pengaruh Pelatihan Coaching and Counseling pada Kepuasan Bawahan atas Akurasi Identifikasi Masalah oleh Atasan
In this study the accuracy of problem identification by superior is a very important thing to achieve. The goal is to avoid mistakes in the search for solutions. If the problem is not identified properly, they can lead to errors in problem solving. Inaccuracies in the identification of these problem...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/119527/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=59530 |
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| Institution: | Universitas Gadjah Mada |
| Summary: | In this study the accuracy of problem identification by superior is
a very important thing to achieve. The goal is to avoid mistakes in the
search for solutions. If the problem is not identified properly, they can
lead to errors in problem solving. Inaccuracies in the identification of
these problems can cause inaccuracies in the performance appraisal
process. Further inaccuracies in the performance appraisal process
can lead to inaccuracies in the delivery of rewards and punishments
that can cause job dissatisfaction. This study aimed to examine the
effect of the coaching and counceling training which consists of two
main variables, namely Performance Analysis System (PAS) and
behavior preference based on Myers-Briggs Type Indicator (MBTI).
This study was conducted with experimental methods. Experiment
design used is post test only design with nonequivalent groups. The
research was conducted in PTPN V Pekanbaru and its units. Subjects
were 32 managers who were given treatment as the experimental
group were assessed by 116 direct subordinates and 32 superiors
were not given the treatment as the control group were also assessed
by 116 direct subordinates. The treatments given as a three days
coaching and counseling training contains the lecturing, roleplay,
questionnaire, and manipulation check. Data were analyzed with
analysis of regression and analysis of covariance.
The manipulation check results showed that the coaching and
counseling training proved to increase the understanding of
Performance Analysis System (PAS) for problem identification and
behavior preferences based on Myers-Briggs Type Indicator
(p=0.000 |
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