EVALUASI PENCAPAIAN KINERIA BERBASIS BALANCED SCORECARD PADA SEKTOR PUBLIK Studi Kasus pada Kantor Pelayanan Pajak Madya Pekanbaru

This study aimed to evaluate performance achieved in Medium Taxpayer Office (KPP Madya) of Pekanbaru. Evaluation is done using concept of balanced scorecard. As a vertical unit of Directorate General of Taxes (DGT), KPP Madya Pekanbaru has applied concept of balanced scorecard as a tool to measure t...

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Bibliographic Details
Main Authors: , Harri Hardy, , Dr. Hardo Basuki, M.Soc.Sc., CSA.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/120408/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=60439
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Institution: Universitas Gadjah Mada