Factors Affecting Commitment and Loyalty Towards Airline

The aviation industry in Indonesia especially in domestic market has been increasing more than ever. With the Indonesian domestic airline competition increasing between carriers, it will be important for airlines to seek better competitive advantage by focusing which factors are affecting customersâ...

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Bibliographic Details
Main Authors: , LEOBERT BANJARANSARI SUNDRIYO, , Bayu Sutikno, M.S.M., Ph.D.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/123385/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=63496
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Institution: Universitas Gadjah Mada