EFEKTIVITAS PENGELOLAAN KELUHAN MASYARAKAT PADA LOD DAERAH ISTIMEWA YOGYAKARTA (LOD DIY) DAERAH ISTIMEWA YOGYAKARTA

EFEKTIVITAS PENGELOLAAN KELUHAN MASYARAKAT PADA LOD DAERAH ISTIMEWA YOGYAKARTA (LOD DIY) DAERAH ISTIMEWA YOGYAKARTA

This research entitled �effectiveness of public complaint management in local ombudsman of the special region yogyakarta (LO SRY)�. Local Ombudsman of is external complaint agency that facilitate and following up people complaint regarding poor service delivery in the Province of Yogyakarta. LO...

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Bibliographic Details
Main Authors: , FAUZANI REFDIANI AZHAR, , Dr. Nunuk Dwi Retnandari
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/123635/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=63749
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Institution: Universitas Gadjah Mada

Internet

https://repository.ugm.ac.id/123635/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=63749

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