EFEKTIVITAS PENGELOLAAN KELUHAN MASYARAKAT PADA LOD DAERAH ISTIMEWA YOGYAKARTA (LOD DIY) DAERAH ISTIMEWA YOGYAKARTA
This research entitled �effectiveness of public complaint management in local ombudsman of the special region yogyakarta (LO SRY)�. Local Ombudsman of is external complaint agency that facilitate and following up people complaint regarding poor service delivery in the Province of Yogyakarta. LO...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/123635/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=63749 |
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| Institution: | Universitas Gadjah Mada |
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