Analisis Faktor-Faktor Kualitas Sistem Informasi Direktorat Akademik Universitas Gadjah Mada yang Mempengaruhi Kepuasan Pengguna Dengan Metode Servqual
This study investigates the factors of service quality information system Direktorat Akademik Universitas Gadjah Mada that affects the user satisfaction of information systems services. In this study, there are six factors of service quality information system that is tangible, reliability, responsi...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/126604/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=66831 |
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| Institution: | Universitas Gadjah Mada |