The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung

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Bibliographic Details
Main Authors: , SUHERMAN, Unu, , Dr. Basu Swastha Dharmmesta, MBA
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2002
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/48765/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=9630
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Institution: Universitas Gadjah Mada
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spelling id-ugm-repo.487652014-08-20T05:45:23Z https://repository.ugm.ac.id/48765/ The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung , SUHERMAN, Unu , Dr. Basu Swastha Dharmmesta, MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2002 Thesis NonPeerReviewed , SUHERMAN, Unu and , Dr. Basu Swastha Dharmmesta, MBA (2002) The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=9630
institution Universitas Gadjah Mada
building UGM Library
country Indonesia
collection Repository Civitas UGM
topic ETD
spellingShingle ETD
, SUHERMAN, Unu
, Dr. Basu Swastha Dharmmesta, MBA
The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
format Theses and Dissertations
NonPeerReviewed
author , SUHERMAN, Unu
, Dr. Basu Swastha Dharmmesta, MBA
author_facet , SUHERMAN, Unu
, Dr. Basu Swastha Dharmmesta, MBA
author_sort , SUHERMAN, Unu
title The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
title_short The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
title_full The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
title_fullStr The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
title_full_unstemmed The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
title_sort measurement of customer's perceived service quality by using servperf model at pt. telekomunikasi selular bandung
publisher [Yogyakarta] : Universitas Gadjah Mada
publishDate 2002
url https://repository.ugm.ac.id/48765/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=9630
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