Analisis kesenjangan kualitas pelayanan Instalasi Farmasi Rumah SakitIslam Ibnu Sina Pekanbaru dengan metoda Servqual

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Bibliographic Details
Main Authors: , SELPIA, Yulfika, , Dra. Sari Winahyu, MBA
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2008
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/76011/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=36876
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Institution: Universitas Gadjah Mada
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