Kajian internal implementasi service level agrement (SLA) pada proses kredit konsumer selain bisnis kartu pada PT Bank X

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Bibliographic Details
Main Authors: , BURHANUDDIN, Luthfy, , Anita Lestari, Dra., M.Si
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2008
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/78977/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=39841
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Institution: Universitas Gadjah Mada
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