Kajian internal implementasi service level agrement (SLA) pada proses kredit konsumer selain bisnis kartu pada PT Bank X
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Main Authors: | , BURHANUDDIN, Luthfy, , Anita Lestari, Dra., M.Si |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2008
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/78977/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=39841 |
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Institution: | Universitas Gadjah Mada |
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