Kajian kinerja dan kepuasan pelanggan dalam upaya peningkatan kualitas pelayanan PDAM Kota Langsa Provinsi Nangroe Aceh Darussalam

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Bibliographic Details
Main Authors: , MASTHURA, Lely, , Prof. Dr. Ir. Budi Wignyosukarto, Dip.HE
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2009
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/80710/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=41574
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Institution: Universitas Gadjah Mada

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