Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi

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Bibliographic Details
Main Authors: , MEINASTIT, Dini, , Prof. Dr. Asip F. Hadipranata
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2009
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/82441/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43305
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Institution: Universitas Gadjah Mada
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spelling id-ugm-repo.824412014-08-20T03:03:33Z https://repository.ugm.ac.id/82441/ Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi , MEINASTIT, Dini , Prof. Dr. Asip F. Hadipranata ETD [Yogyakarta] : Universitas Gadjah Mada 2009 Thesis NonPeerReviewed , MEINASTIT, Dini and , Prof. Dr. Asip F. Hadipranata (2009) Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43305
institution Universitas Gadjah Mada
building UGM Library
country Indonesia
collection Repository Civitas UGM
topic ETD
spellingShingle ETD
, MEINASTIT, Dini
, Prof. Dr. Asip F. Hadipranata
Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
format Theses and Dissertations
NonPeerReviewed
author , MEINASTIT, Dini
, Prof. Dr. Asip F. Hadipranata
author_facet , MEINASTIT, Dini
, Prof. Dr. Asip F. Hadipranata
author_sort , MEINASTIT, Dini
title Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
title_short Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
title_full Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
title_fullStr Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
title_full_unstemmed Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
title_sort makna service with smile: emotional labor, emotional display dan emotional intelligence pada customer service :: studi kualitatif fenomenologi
publisher [Yogyakarta] : Universitas Gadjah Mada
publishDate 2009
url https://repository.ugm.ac.id/82441/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43305
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