The moderating effect of emotional labor to the relationship between emotional intelligence and job performance

In a multitude of literature, emotional intelligence has been linked to be a predictor of job performance. Utilizing the ability-based model of emotional intelligence, this study factors in the interaction effect of the demand for emotional labor to it. The study further narrows down job performance...

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Bibliographic Details
Main Authors: Cervantes, Nia Marie G., Cruz, Alexandra Marie P., Ng, Sabrina Alexia P, Olano, Allen Joshua F.
Format: text
Language:English
Published: Animo Repository 2018
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/7241
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Institution: De La Salle University
Language: English